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Our Foundation

Citywide Janitorial, LLC, is a company that is focused on delivering exceptional services to our clients through hiring people who care, cultivating valuable partnerships and delivering service with a difference. Citywide Janitorial takes pride in being a locally grown company with a big impact in the Charlotte, NC cleaning space.
The Citywide Janitorial experience is almost unheard of today. The culture of our Company is based on the principles of ethics, integrity, and the passion of our driven leader, Lecia Fall, Founder and CEO.
  • We care about our partnerships
  • We understand our customer’s unique needs
  • We practice healthy cleaning methods
  • We use quality products and tools to help increase productivity and reduce costs
  • We are committed to a cleaner and safer environment
  • We guarantee our services
We operate an ethical business by executing our Engagement with Purpose initiative. Our daily performance and engagements must reflect the four pillars of stance which are
  • Foster high employee morale
  • Build valued customer partnerships
  • Deliver superior results
  • Cultivate community support
We are a company focused on people, value and service!
Our Customer Bill of Rights:
  • To receive fair value for their money
  • Service that is responsive to their individual & changing needs
  • Courteous, consistent, dependable, and trustworthy employees
  • To be valued as a customer
MISSION STATEMENT
Our mission is to provide and environment where our customers, their teams, and their clients feel comfortable in a clean, healthy, and relaxed environment.
VISION STATEMENT
We strive to be the best in the Charlotte, NC, commercial cleaning industry by delivering superior quality service, being innovative, and servicing our client’s unique needs.
Core Values:

Family First. Work is important but family comes first. We believe a well-balanced work/life environment
contributes to morale of our employees and business. We want the same for our team and our clients.

Have Fun. Simply have fun… at work, at home, at play! The business and client who “plays together, stays together?.” We take our work seriously but we believe having fun while working helps to create a more productive workplace.

Perform with Excellence. Our Company is committed to excellence in our performance, with our team and our partners. By measuring our client and company success, we are able to build on our opportunities and provide exceptional customer service! Our goal is to exceed the expectations of every client.

Act with Integrity: Our management and staff pledge to be honest, consistent, and just in our words and
our deeds.

Service to Others and Community: Our Company believes in paying it forward. That is why we are committed to serving our community by partnering with various local organizations, allowing us the opportunity to give of our time and resources.

Join Us in Making a Difference!

Ready to experience cleaning that cares for your space and our planet? Contact us to learn more

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We invite our clients, employees, and community to be part of this green revolution. Together, we can create spaces that are not just clean, but truly sustainable.
Ready to experience cleaning that cares for your space and our planet? Contact us to learn more about our sustainable cleaning solutions.

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Working Hours
  • Monday to Friday 9am - 5pm
  • Saturdays 9am - 1pm
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